Terms and Conditions
Introduction
Welcome to QuixiCloud. These terms and conditions (“Terms”) govern your use of our cloud storage service.
By accessing or using our service, you agree to comply with these Terms.
Use of Service
- Our service provides secure cloud storage and file transfer capabilities.
- The service is available to individuals who meet our eligibility criteria, including age restrictions.
- You are responsible for maintaining the security of your account credentials and preventing unauthorized access.
User Obligations
- You agree not to use our service for illegal, offensive, or infringing activities.
- You are responsible for the content you upload, share, and manage.
- You agree not to compromise the integrity of the service or attempt unauthorized access or modifications.
Data Ownership and Security
- You retain ownership of the data you upload, and we commit to protecting your data through robust security measures.
- Access to stored data is strictly controlled and only granted in accordance with applicable laws and valid government documentation.
- We do not guarantee the security of data stored on rented servers during periods of high demand.
Network and Server Security
- We utilize multiple security levels to prevent unauthorized access to our servers, including advanced monitoring and automatic IP blocking for suspicious activity.
- Our servers operate on Linux-based systems for enhanced data protection and security compliance.
Data Backup and Recovery
- Data backup is available only for certain plans (e.g., Membership and Business users). Free and Storage Pack users do not have data backup included in their plans.
- We are not liable for data loss due to failure to perform backups on unsupported plans.
Privacy and Data Security
- We collect and use your data as outlined in our Privacy Policy.
- Our service utilizes end-to-end encryption to safeguard your data during storage and transfer.
- We implement robust security measures to protect your information against unauthorized access or breaches.
Payment and Billing
- Details of pricing plans, payment methods, and billing cycles are available on our website.
- You are responsible for making payments according to your selected plan and payment schedule.
- Refund and cancellation policies are detailed in our Refund Policy.
Service Limitations and Fair Use Policy
- We implement bandwidth and download speed limitations for certain user plans (e.g., Free and Storage Pack users) as outlined on our website.
- Excessive use or abuse of our services that disrupts service quality for other users may result in account suspension or termination.
Rented Servers Disclaimer
- During times of high demand, we may rent additional servers to maintain service availability. However, we cannot guarantee the same level of data security for data stored on rented servers.
- By using our service during such periods, you acknowledge the potential risks associated with rented server storage.
Compliance with Legal Requirements
- Our services comply with relevant data protection laws, including GDPR, and we take necessary measures to ensure compliance.
- You agree not to use our service in a way that would violate any applicable laws or regulations.
Intellectual Property
- You retain ownership of the content you upload to our service.
- By using our service, you grant us a non-exclusive, royalty-free license to use your content for promotional purposes, subject to your privacy settings.
Limitation of Liability
- We are not liable for indirect, incidental, or consequential damages arising from the use of our service.
- You acknowledge that the performance of our service may be affected by the compatibility of your devices.
Service Changes and Availability
- We reserve the right to modify, suspend, or discontinue any part of the service at any time, with or without notice.
- We strive to maintain a high level of service availability but do not guarantee uninterrupted service.
User Data Requests and Government Access
- Requests for access to user data will only be honored if accompanied by valid legal documents from relevant authorities.
- We prioritize user privacy and will notify users of any legal requests for data access unless prohibited by law.
Termination
- We reserve the right to terminate accounts in cases of misuse, violations of these Terms, or illegal activities.
- You have the right to terminate your account at any time. Termination does not absolve you of outstanding payment obligations.
Changes to Terms
- We will notify you of changes to these Terms via email or on our website.
- Your continued use of the service after any modifications indicates acceptance of the revised Terms.
Governing Law and Jurisdiction
- These Terms are governed by the laws of ::Central Excise::Jurisdiction.
- Any disputes will be resolved in the courts of ::Central Excise::Jurisdiction.
